Font Size: 
Ordering
  Shopping Cart
  Checkout
  Google Checkout
  Google Checkout FAQ
  Redeeming Promotion and Discount Codes
  Redeeming an Online Gift Certificate
  Sales Tax
  Payment Options
  E-mails About Your Order
  Changing or Canceling Your Order
  Wholesale Order

Changing or Canceling Your Order

After you have clicked "Send My Order" your order begins to process and you cannot cancel or change your order.* Our system is designed to fill orders and get them on their way as quickly as possible. Once you receive your order in the mail, simply return any items you do not want by following our Return Instructions.

*Note: You may only cancel your order if you receive an e-mail notifying you that:
  • one or more items in your order is on backorder. (You may only cancel the backordered items.) Please contact us immediately at 1-800-531-4727 if you wish to cancel these items.
  • we are unable to process your payment information. Please contact us immediately at 1-800-531-4727 if you wish to cancel your order.